1
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2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
Positive section of review
Loved the area, good base for visiting the lakes and lots of local walks. Enjoyed daily breakfast choices and sitting in the garden listening to all the birds. Room was clean and comfortable and most of the staff were welcoming and attentive.The Dinner choices were very good but there is room for improvement; including veg with main meal instead of separate. Liked idea of drink iniciative for less room cleans to reduce carbon footprint as/when required by guests. Comfortable bed and complimentary toiletries.
Negative section of review
During the day staff were very professional but by night some staff were very nervous and therefore totally unproffessional and miserable. The service would begin to fall apart in the evening at this point and staff lost control, undermining each other in front of guests and some staff came across totally rude on a couple of occasions.to guests when unable to cope, this impacted on us and as a result we ate at the restaurant less often. Too much action going on at the corner of the bar and handled by only one staff member ( checking in, taking food orders, buying drinks etc) resulting in lengthy ques and obstructions at times. Car park was quite congested for residents due to other guests who dined only taking spaces.
Positive section of review
The property was in a good location Parking was very expensive £20 a night When I stayed across the road at holiday inn a few weeks prior car park was £7 for the night. The mattresses in the rooms where worn and the springs coming through,,start hurting your back so you can’t sleep at night. Booked for 6 people and there was only two double beds. Very disappointed with this place would not recommend to people
Negative section of review
Good kitchen facilities & shower
Positive section of review
Very homely had a great stay. Even when my fiancé looked me her and land lord out the front door 🤣 had to scale the building to get in the Barth room window 🤣 top guy as well!
Negative section of review
Didn't book longer !
Positive section of review
Very clean having been refurbished. Breakfast very good .near to the beach .
Negative section of review
Lack of plug points to charge mobile phones
Positive section of review
Good facilities and friendly staff. Clean and good location.
Negative section of review
AC wasn't working. Shower became too hot when next room used water
Positive section of review
Amazing!!!! Top!!!! Thanks to all staff...
Bowness-on-Windermere, United Kingdom
Positive section of review
Lake view in a peaceful environment
Negative section of review
Well, they charge fifty pounds as soon as the passenger enters, and they give it back later... and this is not true... I didn't have a car and twice this money was deducted from me for parking due to the staff's mistake or maybe on purpose... I have mentioned that my money send it back... and we are back from the trip and I am checking my bank account and waiting…
Positive section of review
Beautifully designed and clean.
Negative section of review
We were with children, and there was arguing and people running up and down stairs it was past midnight. Honestly, I'm not a mardy bum, and I love a good drink put there was people still in the bar past midnight. We literally heard everything.
Positive section of review
Staff, confort, breakfst fine.
Negative section of review
Mostly fine re. cleanliness, but room carpet needs replaced - although clean (as in not dirty with loose debris etc.) it was very badly stained and well past it's best.
Positive section of review
Very convenient for airport
Negative section of review
Got a bit noisy with the aircraft but they do stop at night